Intelbras Mesa Virtual 2.0

Intelbras Mesa Virtual, developed by Intelbras S/A, is a software-based attendant console that centralizes and simplifies day-to-day call handling. Designed for reception desks, operator positions, and front-office teams, it provides a clear, real-time view of extensions and queues to speed up answering, transferring, and monitoring calls. By integrating with compatible Intelbras IP telephony platforms, Mesa Virtual helps reduce wait times, improve first-contact resolution, and deliver a consistent, professional caller experience—whether your team is on-site or remote.

Key capabilities:

• Real-time visibility of extension presence and call status (BLF) for faster decisions
• One-click actions to answer, hold, transfer, park, and conference calls
• Smart search of contacts and extensions by name, number, or department
• Customizable favorites and quick-dial panels for high-volume workflows
• Queue and line monitoring to prioritize important callers
• Call history and basic notes to keep context at hand
• Keyboard shortcuts and intuitive controls to streamline repetitive tasks
• Scales from small offices to multi-site deployments within the Intelbras ecosystem

Requirements:

• Compatible Intelbras IP PBX/UC solution and licensing, as applicable
• Network and endpoint configuration aligned with Intelbras recommendations

Backed by Intelbras S/A, Mesa Virtual offers a reliable, operator-friendly console that elevates call management and customer service across your organization.

Intelbras Mesa Virtual is developed by Intelbras S/A. The most popular version of this product among our users is 2.0. The name of the program executable file is MesaVirtual20.exe.